Category 3 – Excellence in Citizen Centric Service Delivery

Category: Category 3 – Excellence in Citizen-Centric Service Delivery(Silver Award Winner)
Project: Rajiv Gandhi Jeevandayee Arogya Yojana
Department: Rajiv Gandhi Jeevandayee Arogya Yojana Society

Project Description: Government of Maharashtra has implemented the ‘Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY)’ across the State to assist about 2 crores of BPL and APL families with cashless quality medical care requiring hospitalization through a network of 150 hospitals. The Scheme covers 971 medical and surgical procedures and provides insurance cover of Rs. 1.5 lakh per beneficiary family. The first phase of the project, launched last year in eight districts covering 49 lakhs families has been very successful. Till date over 100000 surgeries/therapies, costing Rs 25000 on an average got performed. Over Rs. 160 crore was disbursed as claim settlement, out of which 50% of the claims are settled within 7 days. A centralized helpdesk with a toll-free number (155388 /18002332200) provides assistance to beneficiaries/citizen.

Award Details