Category 5 – Innovative use of IT in Governance

Category: Category 5 – Innovative use of IT in Governance(Bronze Award Winner)
Project: Restructured Accelerated Power Development and Reforms Programme (R-APDRP) Part
Department: Maharashtra State Electricity Distribution Company Ltd.

Project Description: Maharashtra among top 3 states India in R-APDRP part A project implementation, as part of Govt. Of India initiatives. A number of software modules are developed and implemented as part of the project which changed the way 2.1 Crores consumers and 70000 employees of MSEDCL conduct their utility business. This project facilitates Online applications from consumers, Automatic Meter Reading (AMR) and meter data acquisition system using 35000 GSM/GPRS modems, Energy Audit Module, GIS-based Consumer Indexing, Asset Mapping and GIS-based Network Analysis system. Consumers can use Online Web Self Service to interact with MSEDCL, and pay bills online. Identity Access Management enables all 70000 employees to use single Sign-On technology to log into this software system. Integration Middleware enables existing systems such as Billing, ERP HRMS, Payroll, Fix Assets, Materials Management, e-Tendering etc to work as a single system. The system is hosted at the state of the art Tier-3 Data Center at MSEDCL head office and a Disaster Recovery Center at Nagpur with complete replication. Centralised Call Centre, available through Toll-Free Number (1800 2333 435) handles 5000 calls per day.

Award Details